Service & Support

For parts, service, or consultation, call (574)-256-0204 ext. 230

Laidig Construction and Service has the experience and capability to safely complete your construction project successfully, on time, and within budget.

Laidig constructs, installs, and services the material handling systems designed and fabriciated by Laidig. Laidig will also construct and install equipment and structures supplied by others. We pride ourselves in being a flexible, “can-do” organization, committed to providing the highest quality service with the attention to safety that you expect. Our project management team is responsible for overseeing the entire project, and will provide the necessary documentation to comply with your standards and expectations.Laidig technical support services can provide:

  • Consultation, parts, service
    • Our Customer Service Team provides telephone consultation and help-desk support. They ensure that the right parts and services are provided in a timely fashion for the lifetime of the system. We can expedite rush orders via UPS Next Day, Fed-Ex Next Day Air and Freight Hot Shot. Our new in-house call center handles both domestic and international calls, allowing us to track and manage customers’ requests more efficiently.
  • Complete system analysis
    • Experienced field technicians can review your entire material-flow process and offer recommendations for improved performance.
  • System upgrade evaluation
    • Laidig technicians will review your application and discuss the latest innovations, control enhancements, and upgrades for increased efficiency and safety.
  • Control systems adjustment
    • Laidig technicians will work with your personnel to ensure system controls are properly adjusted to keep your materials handling system in optimal operating condition.
  • Reclaimer inspection
    • Laidig technicians will do on-site inspection to evaluate process flow, ensure proper system operation, and identify maintenance procedures which may need more attention.
  • On-site training
    • Laidig field technicians will provide detailed training on materials management, operation, maintenance, control systems, and safety. This is recommended once at start-up, again after 6 months of operation, and anytime there is a change in operational personnel.
  • Regular PM services
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